Refunds & cancellations.

Last updated: 12 July 2026

Please read before you buy — this policy is shown at checkout and you accept it when paying.

Refunds

• If your service has not yet been activated, you may request a full refund at any time.
• Within 7 days of activation, you may cancel and receive a pro-rata refund for the unused portion of the month.
• After 7 days from activation, refunds are at Inovats' discretion.

Cancellations

Subscriptions do not renew automatically, so no action is needed to stop future charges — simply do not renew. To cancel an active month or request a refund, email hello@inovats.com from the address used at checkout, quoting your order ID (e.g. INV-20260712-XXXXXXXX).

Processing

Approved refunds are returned to the original card through Bank of Maldives and typically appear within 7–14 business days depending on your issuing bank.

Failed or duplicate charges

If you were charged but received no order confirmation, or believe you were charged twice, contact hello@inovats.com · +960 7937678 — we will investigate against the bank's transaction records and refund any verified duplicate in full.